The ContentCard© code is a unique, 16-digit identification number. You need this in order to confirm the purchase on the internet and then activate the purchased product online. Depending on which form the digital product was purchased in, this code may also be called a top-up number.
If you have purchased a card, the ContentCard© code is either on or in the card. If you have received a print-out, the code is on this print-out. There you will also find the instructions for further steps to activate the product you have purchased.
The 16 digit ContentCard© code for activating your product is on the slip inserted in the packaging of your card. If you have received a print-out rather than a card, the code is on this print-out.
If you still need any further help, please feel free to contact our Support.
Upon purchase you either receive a card which gives instructions on how it should be redeemed or a print-out giving a brief description of the procedure to be followed. Please follow the instructions on the receipt or the ContentCard© packaging. If you cannot find any instructions on how to activate the card, please contact our support.
If this is the case, please contact the POS where you purchased the ContentCard©.
Please read the redemption instructions included with the product or on the receipt again and ensure that you have followed all steps correctly. If the ContentCard© code or the top-up number still doesn’t work properly, please send an email to our support team at support@contentcard.com giving the product name, serial number, ContentCard© code or top-up number and any error message.
Activation must be carried out correctly by the retailer from whom you have purchased the product. If you receive the error message that the code is inactive, please contact the POS in order to have the product activated correctly.
If the code is incorrect, please send an email to our support team at support@contentcard.com. In order to solve your problem, our support team needs a description of the error message, the product name, the serial number and the ContentCard© code or top-up number so that they can check for any possible errors. In order to process your request, the support team also requires the receipt either as a photo or scanned file.
If you receive this message, please send an email to our support team at support@contentcard.com. In order for our support team to process and check the problem, they need the name of the product, the serial number and the ContentCard© code or top-up number as well as a copy of the receipt for the product.
Please first check if your browser is up to date. Check if the problem still arises if you use another browser. If the problem still occurs, please contact our Support.
If you have lost your ContentCard© code, please send an email to our support team at support@contentcard.com. In order to deal with a question of this nature, the team needs the product name, the serial number and a photo or scan of the purchase receipt.
As long as the top-up code printed on either the card or the receipt has not yet been used, it may still be able to be blocked by the POS. Please contact your POS.
That depends on the POS. Please ask at your POS and be prepared to show the card and the receipt.
POSA is an acronym for Point Of Sale Activated. This means that digital products of this nature always only receive their value once they have been activated by the retailer. Until activated, the products – whether on a card or as a print-out – have no value.
Our ContentKiosk™ is the perfect sales format to show your end customers your portfolio of thousands of digital products.
The tablet integrated together with a receipt printer in a metal casing allows your end customers to browse through this wide range of products and helps them decide which product to buy with numerous pictures, descriptions and videos on the individual products.
The end customer has fun finding their product, whilst gathering information at the same time. Coupled with the advice available in store, this creates the ideal shopping experience. The customer then takes the print-out to the checkout, where you then print out the required active PIN once it has been paid for.
The MiniKiosk™ from ContentCard© is the ideal alternative to the technical connection of your POS system. This small touch terminal is placed at the checkout and allows you to select products quickly via the graphical user interface or a barcode reader and to print off a usable code directly for your end customers.
ContentCard© offers a huge range of benefits, especially for retail:
Find out more here.
Basically, there are three ways in which digital products can be distributed:
This can be done via technical connection of your POS system or payment terminal. Alternatively, our professional online cash register solution including product catalogue brodos.net or the completely self-contained MiniKiosk™ are available straightaway, without any need for integration.
This can be done via technical connection of your POS system or payment terminal. Alternatively, our professional online cash register solution including product catalogue brodos.net or the completely self-contained MiniKiosk™ are available straightaway, without any need for integration.
This can be done via technical connection of your POS system or payment terminal. Alternatively, our professional online cash register solution including product catalogue brodos.net or the completely self-contained MiniKiosk™ are available straightaway, without any need for integration.
ContentCard© has various interfaces which can be contacted by all kinds of systems: ranging from online portals and POS systems to payment terminals and backend servers.
Yes, that is possible. For this instance, ContentCard© offers a professional and secure online cash register solution, brodos.net, and the fully self-contained MiniKiosk™.
We at ContentCard© have one major concern: offering retail simple and wide-ranging access to the ever more important digital products, thereby giving retail the competitive edge needed to exist alongside the internet. On account of having been created from the Brodos AG, ContentCard© can look back on roughly 20 years experience in the distribution business and is well aware of the requirements of the retail sector. The consistent decision not to provide payment services means that you as a retailer are not bound to any one payment provider and can choose whichever service you prefer.
You can offer your end customers the huge and constantly changing world of digital products in a very small space. These products are added to and brought up to date automatically all the time. This variety coupled with the possibility of approaching customers via multimedia allows you to win completely new groups of customers for your store, whilst boosting customer traffic at the same time. In addition to the revenue from product sales, the ContentKiosk™ allows you to tap in to the full potential offered by cross-selling and the acquisition of new customers. All the other advantages offered by digital products (no need to invest up-front in products, no risk of theft, never “out of stock” again) naturally also apply.
All you need to operate both devices is simply an electrical connection and WLAN access.
Costs for printing cards depend on the number of cards, the number of artworks, the finish, the material and the extent of personalisation required. We are happy to advise you and to draw up an offer tailored to meet your needs.
After receiving the all-clear for printing, the cards can be printed, distributed and hung on the hooks in the retail outlet within a period of 4-6 weeks.
We have a wide range of displays available in our portfolio and retail channels. How exactly cards should be displayed in each mall is agreed separately for each individual case. Our team is happy to work together with you to draw up an individual solution for selling your products, for example directly at the counter (counter stands)
Thanks to our many years’ experience in the area of logistics and distribution, our own logistics centre of over 3000m² and well over 150 employees, ContentCard© is in the perfect position to cope with all logistical requirements. As a rule, the logistical requirements of the parties who are to be supplied with goods are discussed and any commissioning or packaging aspects detailed before putting everything into practice and delivering the goods on time.
Merchandising allows products to be displayed as well as possible at the POS and sold or lost products to be replenished. This supports both the retailer and the content provider in their efforts to boost sales and display goods as well as possible.
We work together with several merchandising agencies in the Federal Republic of Germany. We also have our own in-house merchandising team in order to be able to react flexibly and spontaneously to your requests.
We have several standard formats in our portfolio. In the category “standard formats” you can find an overview for you to download. We are also happy to design an individual product tailored to suit your needs.
Our design department is happy to provide help and advice. We are happy to create artworks suited to your needs or to help with the pictures and texts you need. Prices on request.
Displaying the right products in the right way in the retail outlets is crucial. ContentCard© can assist you in this regard with professional category management. Planograms are used to ensure that the available sales area is used as well as possible.
The sales figures at the individual POS are used to automatically generate delivery jobs for the respective POS or merchandisers. Based on the sales figures and goods in stock, an analysis of planned and actual figures is drawn up and used to order the production of further cards.
Thanks to online real-time reporting, automatic generating of reports and the possibility of accessing a wide range of statistics, reports and analyses you have an overview of all sales at all times. You can generate the reports you require on all top-ups, sales and other business transactions in the required format and for the required period.
ContentCard© assists you in settling accounts with the various partners on each trade level. Depending on what you prefer, we are also able to provide third party billings according to either an agency or trade model. Any problems which may arise are resolved quickly and easily using data clearing.
